Customer Bill of Rights

Our commitment to customer service & value

Appreciation. Courteous and friendly treatment by EC&S representatives at all times and under all conditions.

Sense of Urgency. All emails and voicemails will be returned within 24 hours, and most of the time the same day as received. We will respond quickly with the most accurate information available regarding your account.

Knowledgeable Professionals. Your points of contact are skilled risk management specialists who use their experience to solve your problems.

Availability to Senior Management. Our flat organization ensures you can call any member of senior management whenever you would like. We encourage you to do so.

Teamwork. As a firm we take a team approach to managing our client relationships. We go to great lengths to match the expertise of each team member with the unique needs of our clients.

Testimonials

Herring Electric has utilized Early, Cassidy & Schilling, LLC for all of our Surety needs for many, many years. During that time we have experienced absolutely “zero” problems. That is a genuine rarity in the complex world of contracting.

Herring Electric sees our relationship with your firm as a “True Partnership”. Our success in the Industrial Electrical Marketplace has been, and continues to be, strengthened by your service, support and advice. Obviously, Early, Cassidy & Schilling, LLC is the only Surety Company that we will ever use.

Robert W. Nicholas, VP Herring Electric Company, Inc. March 10, 2014